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Affiliate Practices Manager– Portland

Location:Portland, ME
Employment Type:Full Time
Department:Other
Description:

Spurwink’s Affiliate Practices program is seeking an experienced administrative support professional  to provide effective oversight of the daily operations of our team of growing independent contractors/affiliates.  The successful candidate should have strong work ethic, be organized, detail-oriented, ability to prioritize and delegate, be computer savvy and have a good sense of humor.  Should be able to work independently  as well as collaboratively with our team of support personnel.  The practice manager supervises a team of four support personnel so supervision experience is preferred.  Good listening and communication skills are a must.  Ability to type/keyboard accurately and efficiently is a priority.  Experience in a mental health or medical setting is preferred. Our staff is a group of supportive colleagues and supervisors and with a focus on flexibility and self-care.  We look forward to meeting you! 

Duties:

1.  Provide effective oversight of daily program operations to ensure effective functioning of Affiliate Program.

2.  Establish and maintain efficient procedures for accurate payment to contracted Affiliates including consistent and frequent reporting.

3.  Maintain and oversee efficient procedures for accurate billing submission and authorization tracking.

4.  Oversight of the supervisory approval process in Evolv.

5.  Establish and maintain efficient procedures for client record maintenance in accordance with licensing and contractual requirements.

6.  Maintain superior customer service standards to Affiliates including responsiveness to inquiries, uniformly positive and professional interactions.7

7.  Utilize reports to research billing issues and denials and make corrections as needed..

8.  Provide oversight, training and necessary supervison of Affiliate team staff members.

9.  Collaborate with Associate Director on annual evaluations of Affiliates.

10.  Collaborate with Associate Director and Assistant Practice Manager on new Affiliate inquiries and onboarding of new Affiliates.

11.  Communicate to Supervisor and other departments the status of Affiliate Practices and identify any trends and needs to be attended to

Qualifications:

Minimum Education Requirements: Associate’s degree or equivalent education or experience required; Bachelor’s degree preferred.

 

Minimum Experience Requirements: Must be proficient with MS office suite and have 3-5 years experience in office management.

 

Spurwink is an equal opportunity employer



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