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Family Services Coordinator

Location:South Portland, ME
Employment Type:Part Time

This position provides administrative support and some direct client work for the Children’s Advocacy Center Program. This position requires a person who possesses the highest level of professionalism and strict confidentiality and professional boundaries working with individuals impacted by sexual violence:

  1. Makes initial contact with the non-offending parent/guardian to schedule and explain the CAC process
  2. Facilitate the coordination and scheduling of the Forensic Interview with non-offending parent /guardian and the Forensic Interviewer within a 72 hour timeframe from the initial referral  being received by the Forensic Interviewer.

  3. Greets and welcomes the non-offending caregiver/guardian and the child at the CAC.
  4. Ensures that all necessary paperwork for the CAC case has been presented, discussed and signed by the non-offending parent/guardian for the purposes of conducting the forensic interview, for any necessary referrals (as appropriate) for outside MDT partners for the purposes of intervention, and follow up care for the non-offending parent/guardian and children receiving services within the CAC setting.
  5. Organize and Facilitate monthly Case Review meetings with the MDT and CAC.
  6. Provide one week and one month follow up calls with the non-offending caregiver/guardian.
  7. Provides administrative support, when necessary, for the purposes of CAC program needs.
  8. Additional duties as requested by the Forensic Interviewer or the Executive Director.




Minimum Education RequirementsA minimum of a bachelor’s degree in public justice, psychology, human services or other related field OR a 4 year combination of education, work and/or life experience with victims of sexual violence inclusive of work specifically with all age groups.


Minimum Experience Requirements:       

    1. Must possess excellent professional organizational, clerical, interpersonal and writing skills.

    2. Knowledge and sensitivity of dynamics relating to sexual violence.

    3. Consistent and dependable attention to detail on all aspects of this job.

    4. Must be able to work independently, in a resourceful manner to meet project goals.

    5. Must have working knowledge of the Maine State Judicial and Social Services System.

    6. Must be able to work as a member of a team.

    7. Ability to accurately document and complete paperwork by due date and adhere to the strict timeline within the CAC guidelines.

    8. Must possess computer skills (i.e. Microsoft Word, Excel)

    9. Must be willing to complete all trainings related to the role of Family Services Coordinator, including a 40 Hour Sexual Assault Victim Advocacy Training.

    10. Must possess the highest level of confidentiality, professional boundaries and conform to the confidentiality protocols set forth in the CAC/MDT guidelines and procedures.

    11. Must possess a valid Maine State license and sufficient insurance coverage.

    12. Must pass State Bureau of Investigation (SBI) check, Department of Health and Human Services (DHHS) Abuse and Neglect investigation, and Motor Vehicle Check.


Spurwink is an equal opportunity employer

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